FAQ's

FAQ's
What is Moments?

"Moments is a premium gifting store in DHA, Karachi. At the heart of Moments is our signature collection of gift hampers both ready to pick and fully customizable. Beyond hampers, we stock our own range of assorted premium Swiss chocolates, premium nuts and dry fruits, high end global perfume brands, artisanal candles, fresh flowers, and other carefully selected luxuries - all available with expert gift wrapping, making us the go-to gift shop in Defence for every occasion."

"We're located at 26-C Bukhari Commercial Lane 12, DHA Phase VI, Karachi — your nearest premium gifting store in Defence for fresh flower bouquets, personalized gift hampers, Swiss chocolate and more."

"We currently operate from one location — 26-C Bukhari Commercial Lane 12, DHA Phase VI, Karachi. If you're looking for a gift shop near you in Defence for customized gifts or ready to pick gift baskets, we're right here."

"Yes, you can reach us through call or WhatsApp on +923312669888 — whether you're enquiring about custom gift wrapping, same-day gift delivery, or placing a customized gift order, we are only a call or message away."

"We're open Monday through Sunday, 11 AM to 12 Midnight — so whether you need a last-minute gift hamper in Karachi or just want to browse, we're here when you need us."

"Yes, we offer delivery across Karachi for all our gift hampers, fresh flower bouquets, chocolate, and personalized gift hampers. Cash on Delivery is available up to Rs. 15,000. Delivery charges apply based on your location."

"All orders are delivered through temperature-controlled vans so your order arrives in perfect condition — even in summers. Whether it's a high-end gift hamper or a fresh flower bouquet or chocolate, the delivery charge ensures it reaches you exactly as intended."

Original: "We take every measure to ensure your order arrives exactly as intended—fresh, flawless, and on schedule. Our orders are prepared using high-quality, packaging and delivered through temperature controlled vehicles. Delivery charges apply to cover this dedicated service and the premium handling it requires."

"Currently, we offer delivery within Karachi only. However, we can prepare your gift hamper with secure custom packaging so you can carry it safely on your flight to any city."

"We don't currently ship internationally, but we can prepare your order with secure custom packaging so you can take your Moments gift hamper safely on your flight."

"Yes — if you're sending a gift to someone in Karachi, simply enter your own details under 'Billing Address' and your recipient's under 'Shipping Address'. The recipient will only be contacted if we need help locating the delivery address. All order confirmations and updates go directly to you."

"Yes — same-day gift delivery is available for ready-to-pick products ordered before 12 PM. Customized gift hampers and personalized gift baskets ordered before 12 PM are delivered the next day. We deliver 7 days a week, Monday through Sunday."

"Yes — we offer colour options on select products, and you can add a personal touch to any
order through our Add On options: toppers, balloons, and greeting cards. For full custom gift
wrapping or a completely personalized gift basket beyond our online options, visit our store in
DHA or reach us on WhatsApp at +92 331 2795888 — our team will handle every detail."

"Never. Every gift hamper leaves our store with careful attention to detail — beautifully presented, with no price tags in sight."

"We have ready-to-pick options for corporate orders that need to go out immediately — no MOQs, no complications. For fully customized corporate gift hampers with custom packaging and branded gift wrapping, simply fill out our order form and our team will handle every detail. There's no minimum order quantity, so you can order exactly what you need."